Find answers to common questions about HometownHands
After signing up and subscribing to our family plan, you can browse caregiver profiles in your area, filter by location and hourly rate, and view detailed information about each caregiver's experience and skills.
Yes, all caregivers on our platform complete a verification process. We encourage families to conduct their own interviews and background checks as well.
Your monthly subscription gives you unlimited access to search caregiver profiles, view full contact information, and message caregivers directly (messaging feature coming soon).
Yes, you can cancel your subscription at any time. You'll continue to have access until the end of your current billing period.
Sign up for an account, choose "Caregiver" during onboarding, and fill out your profile with your experience, skills, hourly rate, and availability. Subscribe to make your profile visible to families.
You have complete control over your hourly rate. Set a rate that reflects your experience and the services you provide. You can update your rate at any time in your account settings.
While certifications are not required, they can make your profile more attractive to families. We recommend highlighting any relevant training, certifications, or special skills you have.
Families with active subscriptions can view your contact information and reach out to you directly via email or phone. Direct messaging will be available soon.
HometownHands is available throughout the United States. You can find caregivers in your local area by searching with your ZIP code.
We offer two monthly subscription plans: $29/month for families seeking care, and $39/month for caregivers. Both plans give you full access to our platform features.
Currently, we don't offer a free trial, but all subscriptions come with a 30-day money-back guarantee if you're not satisfied.
Our support team is here to help! You can reach us through your account dashboard or by contacting us directly at support@hometownhands.com.
We're here to help! Get started today or reach out to our support team.